Legal documents

U baji Privacy Policy — Your data is safe with us

U baji takes the protection of your personal data seriously. In this Privacy Policy, we clearly set out what information we collect, how it is used, and what rights you have.

Last Updated: January 2026
Encryption
256-bit SSL
Standard
PCI-DSS
Third party
Not Shared
Your Control
Complete

1. Introduction & Scope

U baji is a trusted online gaming and betting platform in Bangladesh. We believe your personal data belongs to you — and safeguarding it is our core responsibility. This Privacy Policy ("Policy") applies to the u baji website, mobile app, and all related services.

By reading this Policy, you will understand what types of data u baji collects, why it is collected, how it is stored, and what rights you have over it. By using the u baji platform, you are considered to have accepted the terms of this Privacy Policy.

In this Policy, "we", "our", or "u baji" refers to the company that operates the u baji platform. "You" or "user" refers to any registered or unregistered visitor who uses any of u baji's services.

This Privacy Policy is written in plain English so every u baji user in Bangladesh can understand it with ease. If anything is unclear, feel free to reach out to our support team.

2. What Information We Collect

U baji only collects the information needed to provide you with the best service and keep your account secure. We never collect data that isn't relevant to those purposes.

A. Information Provided at Registration

  • Full Name (as per National ID)
  • Date of birth (for age verification)
  • Mobile Number & Email Address
  • Address & District/Division
  • National ID card or passport number (for KYC verification)

B. Financial Information

  • Mobile Banking Number (bKash, Nagad, Rocket)
  • Bank account number (where applicable)
  • Transaction history & amounts

C. Automatically Collected Information

  • IP Address & Device Information
  • Browser type & operating system
  • Platform activity logs (login times, game history)
  • Data collected through cookies and tracking technologies
Data Type Purpose of Collection Required?
Name & Date of Birth Identity Verification, Age Confirmation Yes
Mobile Number OTP Verification, Communication Yes
NID/Passport KYC legal requirements Yes
Mobile Banking Deposits & Withdrawals Yes
IP Address Security Monitoring Automatic
Cookie data Experience Improvement Optional

3. How Your Information Is Used

U baji uses collected data only for specific, legitimate purposes. Your information is never sold to advertisers or third parties.

  • Account management: To complete registration, login, identity verification, and the KYC process.
  • Payment Processing: To securely process incoming deposits and outgoing withdrawals.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Customer Support: To resolve your complaints, questions, or issues as quickly as possible.
  • Personalization: To recommend games and promotions tailored to your preferences.
  • Legal obligation: To generate reports required by regulatory authorities.
  • Service Improvement: To analyze user experience and continuously improve the u baji platform.
  • Contact: To send you important updates, security alerts, and promotional messages (subject to your consent).
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time through your account settings or by contacting our support team. However, important service-related messages cannot be turned off.

4. Who Your Data Is Shared With

U baji never sells your personal data. It may only be shared in the following limited circumstances:

Payment Processors

Necessary financial information is shared with bKash, Nagad, Rocket, and banks to process deposits and withdrawals. This information is used solely for transaction processing.

Regulatory authority

Information may be shared to comply with legal obligations or lawful directives from government or regulatory bodies. In such cases, u baji always follows a minimum disclosure policy.

Technology Partners

We work with a select group of trusted technology partners to operate the platform. They are bound by strict confidentiality agreements and may only use your data in accordance with u baji's instructions.

u baji never sells or transfers your data to advertisers, data brokers, or unauthorized third parties. This is a core commitment we stand by.

6. Security Measures

U baji uses industry-leading technology and processes to protect your data. Our security infrastructure is continuously updated and monitored.

  • 256-bit SSL Encryption: All data transmissions across the website and app are fully encrypted.
  • PCI-DSS Compliance: Financial data is stored in compliance with international payment card security standards.
  • Two-factor authentication (2FA): OTP-based security for logins and large transactions.
  • Regular security audits: Regular penetration testing and audits conducted by independent experts.
  • Real-time monitoring: Suspicious activity is detected and flagged automatically.
  • Restricted Access: Only authorized personnel are permitted to access specific data.
If a security breach is suspected, u baji will immediately notify affected members and take all necessary protective measures.

7. Your Rights

Every u baji member has full control over their personal data. You can exercise any of the following rights at any time:

  • Right to access: You can find out what information u baji holds about you.
  • Right to Rectification: You can request that incorrect or outdated information be updated.
  • Right to Deletion: In certain circumstances, you can request that your data be deleted.
  • Right to restrict processing: In certain cases, you may request that the processing of your data be temporarily paused.
  • Right to portability: You can receive a copy of your data in a machine-readable format.
  • Right to object: You can opt out of marketing communications or object to specific uses of your data.

To exercise any of these rights, email our support team. We aim to respond within 30 days. Please note that certain data may need to be retained for a specified period due to legal obligations.

8. Data Retention

U baji does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory requirements.

Data Type Retention period
Account information (active) For the Lifetime of the Account
Financial transaction records 5 years (legal requirement)
KYC Documents 5 years after account closure
Customer service records 3 Years
Login & Session Logs 1 Year
Marketing Preferences Until Consent Is Withdrawn

Once the retention period expires, data is securely deleted or anonymized. If you request account closure, we will begin the process of deleting your data in stages, in accordance with the timelines above.

9. Child Protection Policy

U baji strictly prohibits use of the platform by anyone under 18. Age verification is mandatory at registration, and date of birth is confirmed during the KYC process.

If we are notified or become aware that an account has been created by someone under the age of 18, we will immediately suspend that account and delete all associated data.

If you are aware of a minor using u baji, please contact us immediately. Parents and guardians are encouraged to monitor their children's internet activity.

10. Policy Changes

U baji reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following methods:

  • A notice will be published on the website
  • A message will be sent to your registered email or mobile number
  • A notification will be displayed on screen at login

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly. The date of the latest update is shown at the top of the page.

11. Contact & Complaints

For any questions, concerns, or complaints about the Privacy Policy, reach out to u baji. We're always here to help.

Once we receive a privacy-related request, we aim to respond within 30 business days. For urgent security matters, we respond much sooner.

Our dedicated privacy team reviews your request. All communications are kept strictly confidential.

What makes u baji's privacy protection different?

We don't just talk the talk — your data is protected on both the technical and policy level.

End-to-End Encryption

All your data transmissions and storage are protected with 256-bit SSL encryption — virtually impossible for hackers to break.

Your Data Is Never Sold

Under no circumstances does u baji sell your personal data to third parties — this is an absolute, non-negotiable policy.

You're in Full Control

View, correct, or delete your data — the choice is always yours. Let us know at any time and we'll take care of it promptly.

International Standards

U baji complies with the highest international data protection standards, including PCI-DSS. Users in Bangladesh receive world-class data security.

Instant alerts

If any suspicious activity is detected, u baji will immediately send you an alert via SMS and email.

Fully in Bangla

No complex legal jargon — all of u baji's policies are written in plain language so every member in Bangladesh can easily understand them.


Play Safe

Your data is secure — join u baji today!

Enjoy thrilling betting, sports events, and lottery on u baji — with your privacy fully protected. Register now and claim your welcome bonus.

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